Report family roadmap
The report system expands only after the incident ladder is stable. Each report has a reader, cadence, package, evidence scope and explicit non-claims.
SILVER / per closed event
Problem: A large telco needs to understand how NOC, region, vendor, field and approval chain handled an event.
Raven separates coordination outcome, organization action and governance defense.
Not included: automatic blame assignment, legal opinion, raw vendor/customer disclosure
CUSTOM_PILOT / pre pilot once or on request
Problem: The organization wants to know whether coordination delay is measurable before live integration.
Raven explains decision exposure in historical exports without requiring production access.
Not included: live execution, procurement decision, complete root cause guarantee
SILVER / daily
Problem: Large operations need a daily view of active coordination risk and blocked decisions.
Raven shows open handoffs, unknowns, approvals and owner assignments.
Not included: board narrative, long-term strategy
GOLD / weekly
Problem: Coordination loss becomes invisible if handoffs are only reviewed inside tickets.
Raven quantifies handoff delay, escalation delay and organization action priorities.
Not included: automatic blame, guaranteed ROI
PLATINUM / monthly
Problem: Enterprise stakeholders need decision accountability, governance health and maturity evidence.
Raven gives board-ready governance, approval-chain health and maturity language.
Not included: statutory audit, legal opinion, unapproved cross-customer disclosure
GOLD / monthly or on request
Problem: Vendor and third-party response can become the hidden source of decision delay.
Raven separates vendor handoff timing, acceptance timing and decision consequence.
Not included: contract interpretation, legal conclusion, vendor blame automation
GOLD / weekly or monthly
Problem: Service assurance needs to move from KPI visibility to decision value.
Raven connects service impact, confidence, decision timing and business consequence.
Not included: network monitoring replacement, complete customer journey proof without data
PLATINUM / quarterly or on request
Problem: Autonomy is risky unless the organization knows which decisions are mature enough to automate or accelerate.
Raven assesses decision maturity without claiming autonomous execution.
Not included: automatic execution, autonomous network certification, guaranteed maturity level